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IT outsourcing An external IT team that works remotely and knows your systems inside out Managed IT support Your laptops, servers and Microsoft 365 in our hands at one fixed price per month IT helpdesk Staff raise issues by email, through the portal or in a Teams chat Service desk One queue for every request, priorities set by the SLA, reporting each month 24/7 IT support Night, weekend and holiday cover for systems that must stay up Start, Business and Premium plans Managed IT from PLN 1,900/month excl. VAT
Support plans and SLA Contracted reaction times of 15 min, 1 h or 4 h Systems administration Servers, user accounts, hypervisors and sluggish or infected PCs, all handled remotely IT infrastructure An honest review of what you run, speed fixes and desktops delivered from the cloud Networking and VoIP Wi-Fi and LAN checks, 24/7 link monitoring, calls through Teams or a VoIP provider Cloud and hostingNew Virtual and physical servers in EU data centres, shop hosting, S3 storage and company mail Backup and restore Copies that are tested by actually restoring them, stored locally and in the cloud
GDPR and personal data protection Registers, processor agreements and the technical measures behind them Security policies and documentation Written rules prepared with audits and NIS2 in mind Security tooling deployment We choose the tools, deploy them and fine-tune the rules Infrastructure security Split networks, strict firewall policy, hardened servers Application security Reviewing code and securing how releases ship Data leak prevention (DLP) Control over which files leave the organisation Database security Who can read what, encrypted at rest, with every access logged Web application firewall (WAF) Filters hostile traffic before it hits your site, shop or API Access control and endpoint security Intune-managed devices with MFA enforced VPN and encryption Encrypted laptop drives and protected remote connections Vulnerability scanning Regular scans with a to-do list ordered by severity Antivirus and EDR Threats detected, the infected device isolated SOC monitoring A security team triaging every alert, day and night System hardening Defaults tightened in line with CIS benchmarks Secure use of AI Clear policies on what staff may paste into Copilot or ChatGPT
Websites and web apps Company sites, shops, portals and B2B platforms, plus UX, SEO, ongoing care and rescue after a hack E-commerce and integrations Orders flowing between your shop, Allegro, the accounting package, BLIK and couriers Bitrix24 and intranet A shared workspace for CRM, tasks and documents, configured and licensed Bespoke software Web and mobile applications built to order, integrations, migrations and teams on demand Software testing and QA Manual and automated checks, load tests, usability sessions and pentests before go-live
Artificial intelligenceNew From a first pilot to production models, with GPU capacity and staff workshops Data and analytics One reliable source of figures, dashboards and invoices read automatically IT consulting and audit An outside view of your roadmap and of how your systems fit together Digital marketing Where leads come from, where they get lost and how the CRM should track them
Software and licences Licences for IDEs, monitoring, remote access and admin tooling Training Courses for whole teams or individual coaching sessions online
Not sure what you need? We review your IT remotely and hand you a prioritised fix list Get the free review
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Data in the EU Mailboxes, files and apps kept in EU-based data centres GDPR compliance Documents and controls ready before UODO knocks Remote and hybrid work Staff reach company files safely from any location Downtime prevention Tested backups, alerting and a recovery plan on paper
Retail and e-commerce Web shop, Allegro, BLIK and InPost wired into one flow Manufacturing Servers, network and ERP looked after so IT does not stop the line Healthcare and clinics Electronic records, e-prescriptions and patient data kept safe Construction Plans and BIM models available on site, on any device Logistics and transport WMS, carrier integrations and business continuity Public institutions KRI, digital accessibility, NIS2 and e-invoicing through PEF
Small businesses Microsoft 365 set up properly, helpdesk included Mid-sized companies SLA-backed care for servers, network and security Large enterprises Named engineers, short reaction times, regular reports Multi-branch companies Every branch runs on one IT standard
Your case is different? Tell us about it and we will assemble a mix of services around it Describe your case
About us The team and our remote-first approach Payments Invoices, KSeF, BLIK and payment terms Contact Email, the enquiry form and calls on Teams or Google Meet
Apply

Close to your business without sharing a building

Apply is a distributed group of engineers and developers. Each of us works from our own location, and together we run infrastructure, security and software for organisations all over Poland. There is no walk-in service point and no fleet of engineers' cars. What holds us together is a shared set of procedures, one ticketing system and a contract stating how quickly we respond.

Get in touch Explore services
83
services in 19 areas
15 min
first response on Premium
8-18
working hours, Mon-Fri CET
0
site visits, everything online

What we look after

You can start with a single job, say a mailbox migration or a new online shop. Over time, having networking, backup, security and applications with one provider who already knows the whole picture tends to save a lot of repeated explaining.

Service catalogue

User support

Employees get a go-to helpdesk, remote fixes on Windows and macOS, accounts ready for new starters on day one and access properly revoked when someone leaves.

Servers and cloud

Servers in data centres and VPS, Microsoft 365 with Entra ID and Intune, watching over the network, and backups we test by restoring from them regularly.

Security

Practical GDPR, readiness for NIS2 and the Polish KSC act, EDR, vulnerability scans, SOC monitoring and phishing awareness sessions.

Websites and software

WordPress sites, shops with BLIK and InPost lockers, links to Allegro, KSeF and accounting packages, and applications built from scratch.

Data and AI

Warehouses for your data, reporting for the board, automated reading of documents and AI tools chosen so that, where possible, information stays within the EU.

Advice and training

Reviews, digital strategy, choosing the right licences and live online courses for staff, covering everything from Office basics to using AI safely.

How a distributed team operates

Without a shared office, discipline is not optional: everything gets written down and every login to a client system leaves a trace. Engineers reach your systems through an encrypted, MFA-guarded channel, and each session is recorded against its ticket.

01

A single ticket queue

Web form, email and Teams chat end up in the same queue. Each request receives a number, a priority and a due date, and you always know who owns it.

02

A named engineer

Your company has its own lead engineer. Because your set-up is documented, whoever covers during their holiday picks things up without starting from nothing.

03

Hands on site are yours

If a cable needs moving, a drive swapping or a router power-cycling, one of your staff or your local electrician handles it, guided live by our engineer over video.

04

A monthly report

Each month you get a summary of requests, how fast we reacted and the state of your systems. From time to time you also get a list of recommendations with rough costs.

Principles we stick to

Clear pricing
Invoices hold no surprises
Plans start at PLN 1,900 a month excluding VAT and come with a defined scope. Anything outside it gets a written quote first, and work begins only once you approve it.
See pricing
Specialists
Everyone does what they are best at
Networking, server, security and coding tasks go to people who specialise in them, rather than one overstretched generalist.
Meet the teams
No lock-in
You own the documentation
Network diagrams, credentials and administrator logins are handed over whenever you ask. How we part ways is agreed in the contract before we start.
Ask us something

The team

Our working hours are Mon-Fri 8:00-18:00 CET, with round-the-clock cover for Premium clients. First-line staff close the simple requests, while harder problems go straight to someone who specialises in that field.

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Area 01 First-line support Ticket triage, everyday requests and out-of-hours duty Area 03 Sysadmins Server estates, identity in Entra ID, hypervisors, backups Area 08 Security specialists Data protection, NIS2 readiness, endpoint protection and handling breaches Area 12 Software engineers and PMs Websites, integrations and apps from first sketch to production

What we do not do

Better to be upfront now than to disappoint you after the contract is signed.

No site visits

Nobody turns up at your door. We do not install racks, run cabling or set up PCs on desks. When a job needs physical work, we help you plan it for a local contractor.

No hardware sales

We advise, we do not resell. We will tell you which laptop, server or router suits you and where to compare prices, but we take no margin on equipment and rent none out.

No certificates on a plate

We prepare you, an auditor signs off. Our work follows ISO 27001 principles and we will get you ready for an audit, but the certificate itself comes from an independent certification body.

Paperwork we sign

Every engagement runs on a written contract. Draft documents travel with our proposal, giving your lawyer or data protection officer time to go through them properly.

Contact

Services agreement

Drafted around your company. Sets out what is included, what it costs, how much notice either side must give and who is liable for what.

SLA

Response times in writing. Premium gets a reply within 15 minutes, Business within an hour and Start within 4 hours.

Data processing agreement

Required by the GDPR. Defines which personal data we process on your behalf, its storage location and every sub-processor we rely on.

Confidentiality agreement (NDA)

In place before our first login. Covers business secrets, passwords and whatever else we might see while working in your environment.

Monthly invoice and hours report

Sent through KSeF. Payment is due within 14 days. Public bodies can receive invoices through PEF.

A question about an invoice or a contract? Email office@apply.pl and put “Invoice” or “Support” in the subject line. That way your message reaches the right person straight away and you get an answer within one working day.

Getting started

How long the handover takes depends on the size of your company, and we agree the date together. Nothing needs preparing in advance.

01

Drop us a line

Use the form below or email office@apply.pl, and a few sentences about your company and what is bothering you right now is plenty.

02

Video call

We book half an hour on Teams or Google Meet to agree what to examine and who on your side will grant us access.

03

Review

Working online, we list your accounts, licences, servers, backup jobs and security configuration. The report is yours whatever you decide next.

04

Contract and handover

We pick a plan together, sign the paperwork and take over day-to-day support.

Questions and answers

We do not have premises where clients visit us. Everyone on the team works remotely, and client meetings happen on Teams or Google Meet. You pay nothing for travel, and the engineer with the right skills is available regardless of where they happen to live.

Nearly everything, since IT today is mostly configuration, cloud services and software. Physical jobs like connecting a new router or replacing a disk are handled by someone at your premises following our engineer's instructions. If nobody suitable is available, we help you find a local contractor and write up exactly what they need to do.

Each engineer signs in with a personal account and MFA, never a shared password. Permissions cover only what a given task requires, and remote sessions are recorded in the ticket history. The NDA and data processing agreement are signed before anyone logs in for the first time.

Yes. Your in-house person keeps ownership of line-of-business software and anything on site, while we take on servers, security, backup and holiday cover. We split responsibilities so that nobody duplicates effort.

Of course. Migrating mail to Microsoft 365, building a site or reviewing security can run as a standalone job at a fixed price, or billed hourly at PLN 190 excluding VAT. If you like the results, you can move to a monthly plan later.

Tell us about your IT

Tell us what is not working today and we will suggest where to start. Expect a reply within one working day.

Hours
Mon-Fri 8:00-18:00 CET, reply within one working day
Meetings
Online via Teams or Google Meet

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