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IT outsourcing An external IT team that works remotely and knows your systems inside out Managed IT support Your laptops, servers and Microsoft 365 in our hands at one fixed price per month IT helpdesk Staff raise issues by email, through the portal or in a Teams chat Service desk One queue for every request, priorities set by the SLA, reporting each month 24/7 IT support Night, weekend and holiday cover for systems that must stay up Start, Business and Premium plans Managed IT from PLN 1,900/month excl. VAT
Support plans and SLA Contracted reaction times of 15 min, 1 h or 4 h Systems administration Servers, user accounts, hypervisors and sluggish or infected PCs, all handled remotely IT infrastructure An honest review of what you run, speed fixes and desktops delivered from the cloud Networking and VoIP Wi-Fi and LAN checks, 24/7 link monitoring, calls through Teams or a VoIP provider Cloud and hostingNew Virtual and physical servers in EU data centres, shop hosting, S3 storage and company mail Backup and restore Copies that are tested by actually restoring them, stored locally and in the cloud
GDPR and personal data protection Registers, processor agreements and the technical measures behind them Security policies and documentation Written rules prepared with audits and NIS2 in mind Security tooling deployment We choose the tools, deploy them and fine-tune the rules Infrastructure security Split networks, strict firewall policy, hardened servers Application security Reviewing code and securing how releases ship Data leak prevention (DLP) Control over which files leave the organisation Database security Who can read what, encrypted at rest, with every access logged Web application firewall (WAF) Filters hostile traffic before it hits your site, shop or API Access control and endpoint security Intune-managed devices with MFA enforced VPN and encryption Encrypted laptop drives and protected remote connections Vulnerability scanning Regular scans with a to-do list ordered by severity Antivirus and EDR Threats detected, the infected device isolated SOC monitoring A security team triaging every alert, day and night System hardening Defaults tightened in line with CIS benchmarks Secure use of AI Clear policies on what staff may paste into Copilot or ChatGPT
Websites and web apps Company sites, shops, portals and B2B platforms, plus UX, SEO, ongoing care and rescue after a hack E-commerce and integrations Orders flowing between your shop, Allegro, the accounting package, BLIK and couriers Bitrix24 and intranet A shared workspace for CRM, tasks and documents, configured and licensed Bespoke software Web and mobile applications built to order, integrations, migrations and teams on demand Software testing and QA Manual and automated checks, load tests, usability sessions and pentests before go-live
Artificial intelligenceNew From a first pilot to production models, with GPU capacity and staff workshops Data and analytics One reliable source of figures, dashboards and invoices read automatically IT consulting and audit An outside view of your roadmap and of how your systems fit together Digital marketing Where leads come from, where they get lost and how the CRM should track them
Software and licences Licences for IDEs, monitoring, remote access and admin tooling Training Courses for whole teams or individual coaching sessions online
Not sure what you need? We review your IT remotely and hand you a prioritised fix list Get the free review
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Data in the EU Mailboxes, files and apps kept in EU-based data centres GDPR compliance Documents and controls ready before UODO knocks Remote and hybrid work Staff reach company files safely from any location Downtime prevention Tested backups, alerting and a recovery plan on paper
Retail and e-commerce Web shop, Allegro, BLIK and InPost wired into one flow Manufacturing Servers, network and ERP looked after so IT does not stop the line Healthcare and clinics Electronic records, e-prescriptions and patient data kept safe Construction Plans and BIM models available on site, on any device Logistics and transport WMS, carrier integrations and business continuity Public institutions KRI, digital accessibility, NIS2 and e-invoicing through PEF
Small businesses Microsoft 365 set up properly, helpdesk included Mid-sized companies SLA-backed care for servers, network and security Large enterprises Named engineers, short reaction times, regular reports Multi-branch companies Every branch runs on one IT standard
Your case is different? Tell us about it and we will assemble a mix of services around it Describe your case
About us The team and our remote-first approach Payments Invoices, KSeF, BLIK and payment terms Contact Email, the enquiry form and calls on Teams or Google Meet
Area 03 · Operations and infrastructure

Systems administration

Good administration is boring on purpose. Updates go in during the Monday window, a filling disk shows up in a report rather than at four on a Friday, and a leaver's account is shut the same afternoon. We bring that kind of calm to your company entirely remotely, over encrypted access to your servers, cloud tenant and domain.

Hand over administration Browse the services
4
services grouped here
24/7
of automatic checks on every server
Windows
plus Linux, one team for both
PLN 190
per hour excl. VAT, no contract needed

What this area covers

Anything from one sluggish sales laptop to the domain, the identities and a cluster of virtual hosts that somebody has to be accountable for every single day.

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PC clean-up and malware removal

We measure what is actually dragging a machine down, strip out malicious software and start-up clutter, and frequently save you the price of a replacement.

Server management

Windows Server and Linux in a comms cupboard, a colocation facility or Azure: roles, patches, capacity, logs and alerts that reach a named engineer.

Active Directory and Entra ID

One account that opens every system, MFA, group policy and permissions kept in order. When someone leaves, their access is gone within minutes rather than a week later.

Virtualisation

Whether you run Proxmox, Hyper-V or VMware, we put several servers on one host, take a snapshot ahead of every change and move machines between hosts while they keep running.

A calendar we stick to

Outages are seldom bad luck. Usually they trace back to a chore that kept getting postponed because the week was busy. So each chore has a fixed slot in our calendar.

Services and event logs

Daily. A stopped print spooler or sync service turns up in the morning check, well before anyone reports that nothing works.

Free space and CPU load

Daily. The aim is that your Comarch ERP Optima or Symfonia database does not freeze halfway through month-end because a log volume quietly filled up.

Security patches

Monthly. After Patch Tuesday, fixes land on test machines first and reach production in the window agreed with you.

Trial restore

As set in the contract. We bring back a chosen file or whole machine from the copies. A green job status alone proves nothing about getting your data back.

Who can access what

Quarterly. We catch former staff, interns from two summers ago and service logins that no one can tie to any system.

Before we take responsibility, we write the environment down. A network diagram, a list of servers and services, where data lives, which system relies on which, and credentials stored in a password vault all go into documentation owned by your company. As a bonus, GDPR and NIS2 questions get easier, because you know where the data sits and who can reach it.

Questions and answers

Yes, and it happens a lot. We begin with an inventory: scanning the network, reading server configuration, rounding up passwords kept in someone's notebook and drawing a dependency map. A small firm usually takes a few days; a dozen or more servers take correspondingly longer. From then on we work from documents instead of guesswork.

Every change is preceded by a snapshot or a fresh backup, and patches go in during a maintenance window you approve, typically an evening or early Saturday. We also check whether the vendor of, say, enova365 or Subiekt nexo has flagged issues with a particular release. If something misbehaves, we roll back, ideally before your staff log in.

Both. Many companies run a mix: users and policies in Active Directory or Entra ID, with the website, shop and databases running on Debian or Ubuntu. One team looks after both sides, so there is no finger-pointing between a Windows crowd and a Linux crowd.

We spot the fault remotely, identify exactly which part has gone and raise the warranty claim with the manufacturer. The physical swap is done by a member of your staff following our step-by-step guide, by the vendor's field engineer or by the data centre's technicians. We stay on the call throughout and watch the array rebuild.

That depends on the business. With many in-house systems and processes that change constantly, someone on the premises who knows the people and paperwork is invaluable. In that case we split the work: servers, monitoring, patching and specialist knowledge sit with us, while your colleague concentrates on users and business applications.

Related areas and solutions

All services
Area 04 IT infrastructure An environment review ahead of handover Area 06 Cloud and hosting Rented capacity versus hardware you own Area 07 Backup and restore Server copies with restores that are tested Solution Mid-sized companies Firms of 50-250 people running servers of their own

Tell us about your servers

Let us know how many servers you run, what lives on them and who looks after them today. We will read it through and point out the first things worth fixing.

Hours
Mon-Fri 8:00-18:00 CET, reply within one working day
Meetings
Online via Teams or Google Meet

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