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IT outsourcing An external IT team that works remotely and knows your systems inside out Managed IT support Your laptops, servers and Microsoft 365 in our hands at one fixed price per month IT helpdesk Staff raise issues by email, through the portal or in a Teams chat Service desk One queue for every request, priorities set by the SLA, reporting each month 24/7 IT support Night, weekend and holiday cover for systems that must stay up Start, Business and Premium plans Managed IT from PLN 1,900/month excl. VAT
Support plans and SLA Contracted reaction times of 15 min, 1 h or 4 h Systems administration Servers, user accounts, hypervisors and sluggish or infected PCs, all handled remotely IT infrastructure An honest review of what you run, speed fixes and desktops delivered from the cloud Networking and VoIP Wi-Fi and LAN checks, 24/7 link monitoring, calls through Teams or a VoIP provider Cloud and hostingNew Virtual and physical servers in EU data centres, shop hosting, S3 storage and company mail Backup and restore Copies that are tested by actually restoring them, stored locally and in the cloud
GDPR and personal data protection Registers, processor agreements and the technical measures behind them Security policies and documentation Written rules prepared with audits and NIS2 in mind Security tooling deployment We choose the tools, deploy them and fine-tune the rules Infrastructure security Split networks, strict firewall policy, hardened servers Application security Reviewing code and securing how releases ship Data leak prevention (DLP) Control over which files leave the organisation Database security Who can read what, encrypted at rest, with every access logged Web application firewall (WAF) Filters hostile traffic before it hits your site, shop or API Access control and endpoint security Intune-managed devices with MFA enforced VPN and encryption Encrypted laptop drives and protected remote connections Vulnerability scanning Regular scans with a to-do list ordered by severity Antivirus and EDR Threats detected, the infected device isolated SOC monitoring A security team triaging every alert, day and night System hardening Defaults tightened in line with CIS benchmarks Secure use of AI Clear policies on what staff may paste into Copilot or ChatGPT
Websites and web apps Company sites, shops, portals and B2B platforms, plus UX, SEO, ongoing care and rescue after a hack E-commerce and integrations Orders flowing between your shop, Allegro, the accounting package, BLIK and couriers Bitrix24 and intranet A shared workspace for CRM, tasks and documents, configured and licensed Bespoke software Web and mobile applications built to order, integrations, migrations and teams on demand Software testing and QA Manual and automated checks, load tests, usability sessions and pentests before go-live
Artificial intelligenceNew From a first pilot to production models, with GPU capacity and staff workshops Data and analytics One reliable source of figures, dashboards and invoices read automatically IT consulting and audit An outside view of your roadmap and of how your systems fit together Digital marketing Where leads come from, where they get lost and how the CRM should track them
Software and licences Licences for IDEs, monitoring, remote access and admin tooling Training Courses for whole teams or individual coaching sessions online
Not sure what you need? We review your IT remotely and hand you a prioritised fix list Get the free review
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Data in the EU Mailboxes, files and apps kept in EU-based data centres GDPR compliance Documents and controls ready before UODO knocks Remote and hybrid work Staff reach company files safely from any location Downtime prevention Tested backups, alerting and a recovery plan on paper
Retail and e-commerce Web shop, Allegro, BLIK and InPost wired into one flow Manufacturing Servers, network and ERP looked after so IT does not stop the line Healthcare and clinics Electronic records, e-prescriptions and patient data kept safe Construction Plans and BIM models available on site, on any device Logistics and transport WMS, carrier integrations and business continuity Public institutions KRI, digital accessibility, NIS2 and e-invoicing through PEF
Small businesses Microsoft 365 set up properly, helpdesk included Mid-sized companies SLA-backed care for servers, network and security Large enterprises Named engineers, short reaction times, regular reports Multi-branch companies Every branch runs on one IT standard
Your case is different? Tell us about it and we will assemble a mix of services around it Describe your case
About us The team and our remote-first approach Payments Invoices, KSeF, BLIK and payment terms Contact Email, the enquiry form and calls on Teams or Google Meet
Area 05 · Operations and infrastructure

Networking and VoIP

Plenty of office networks resemble a drawer full of cables: the router the ISP left behind, a switch picked up during a refit, two consumer Wi-Fi units and an admin password nobody can recall. We tidy this up without travelling. Our engineers sign in to each device, redraw the layout as it stands today, watch your internet lines around the clock and shift your phone numbers into the cloud. Anything physical is handled by a member of your staff or an electrician you trust, with us talking them through it.

Ask for a network check Browse the services
0 visits
all configuration done over secure remote access
2 carriers
primary and backup lines from separate sources
24/7
automated watch over lines and equipment
Blueprint
ready for your own electrician to follow

What this area covers

First we learn what genuinely works on your network, next it goes under permanent supervision, and last comes telephony that rides on the same tidied-up connection.

Talk it through with an engineer

Network assessment

We read the configuration of your router, switches and access points, check port utilisation and wireless coverage. You receive a current diagram, the problem areas ordered by how much damage they could do, and a proposal for how things ought to be laid out.

Network monitoring

A failing switch, a line dropping packets or log storage filling up shows on our screens before anyone raises a ticket. We patch firmware, archive configurations and every so often cut the main line on purpose to see the spare one take the load.

VoIP and Teams Phone

Numbers your customers have dialled for years move from the current carrier to a cloud PBX or to Teams Phone. Staff pick up on a laptop or mobile, while the greeting, the hold queue and the bank holiday schedule keep running even if the office loses power.

Who does what when we never turn up

The split is simple. Anything a keyboard can achieve is ours, and the hands on site belong to your colleague or an installation firm. Everyone knows their part and when it is due.

01

First connection

We send a short guide, and someone in the office spends about fifteen minutes opening an encrypted session to the router and one PC. From there we scan the devices ourselves and collect configs and port statistics.

02

Zones and hardware plan

We carve the network into zones by risk: accounts, reception, visitors, CCTV, printers and IoT gadgets. The plan comes with a parts list, licences included, which you order through your own supplier.

03

Installer with a script

The installation firm gets socket labels, a port map for the cabinet and the order in which to re-patch. At switchover time we watch through their phone camera on Teams or Google Meet.

04

Sign-off and records

We push the configuration, test each zone from a staff laptop and hand over the diagram along with credentials stored in a password manager. Monitoring goes live the same day.

Label the sockets before the walls are painted. The costliest feature of an old network is often the missing labels: nobody knows which cable leads to which room, so every change begins with hours of hunting. In our design every socket and cabinet port carries a number, and you get the table together with the diagram.

Which backup link suits your sector

A clinic offline cannot issue e-prescriptions, a shop cannot take BLIK payments and an accounting firm cannot send invoices to KSeF. We size the fallback to what an hour of downtime costs you, not to a carrier's price list.

Up to 24 h down One line, no plan B A handful of people who can tether to a phone hotspot if things fail
Around 20 min LTE/5G modem switched on by hand Law firms and bookkeepers using cloud software
Seconds Automatic cut-over to a second carrier Clinics, shops with card readers and customer service desks
No noticeable gap Two fixed lines plus 5G in reserve Production plants, warehouses on WMS, branch networks

Your spare has to arrive from another direction. Fibre and a “second line” sold by the same company often share one duct into the building and die together when pavement works slice through it or the carrier loses a node. It is safer to pair a local ISP's fixed line with a cellular modem on a rival mobile network. You buy the SIM card and we set up failover on the firewall.

Questions and answers

That is fine. All we need is someone who can photograph the cabinet, read a model name off a sticker and click a link we send. We handle the rest over remote access. If something needs re-plugging or swapping, they get illustrated instructions, and for bigger jobs we suggest what kind of local installer to look for.

Yes. A VPN tunnel between the firewalls joins the sites, so a printer at the branch is reachable from head office and the file server behaves the same in both places. We also decide who may reach what, so the sales branch cannot view the warehouse cameras. It is all configured remotely, provided both offices have equipment capable of it.

Usually, yes. A number can be ported to a new carrier at your request, and it is worth checking the terms of your current contract before you file it. We agree a porting date and rehearse the call flows beforehand.

No. We neither sell nor deliver equipment. You get a precise specification with models and licences, and you order it from your own supplier on your company's invoice. That way the kit and warranty belong to you, and since we earn no margin on hardware we have no reason to push pricier models.

It helps. Cybersecurity rules put weight on knowing your assets and limiting how far an intruder can travel. A segmented network, a current diagram and retained logs are hard evidence when a client, an insurer or an auditor asks. Whether the KSC act applies to your company is a question for your lawyer.

Related areas

All services
Area 04 IT infrastructure The network as part of the wider estate Area 06 Cloud and hosting Servers that depend on a stable link Area 08 Cybersecurity Firewalls, segmentation and VPN Solution Multi-branch companies One network across several sites

Tell us about your network

Let us know how many people and sites you have and what keeps going wrong. We reply within one working day with a proposal for an assessment or a design, and your electrician receives a ready-made work plan.

Hours
Mon-Fri 8:00-18:00 CET, reply within one working day
Meetings
Online via Teams or Google Meet

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