Six pieces that decide whether an order travels from click to parcel without anyone touching it. Fiscal tills and card terminals in a physical store are supplied and connected by their operator. We look after the software, the integrations and day-to-day upkeep.
WooCommerce, Shopify, PrestaShop, Shoper or IdoSell. We update plugins and themes, keep page speed and backups in check, and hunt for the spots in the basket where buyers give up. We also bring the shop in line with the European Accessibility Act, applicable since 28 June 2025.
Allegro, Amazon.pl, Empik Marketplace and Erli linked through BaseLinker, Apilo or a direct API connection. Listings are generated from a single product record, orders arrive in one queue, and an item sold anywhere drops off every channel at the same moment.
BLIK, pay-by-link transfers, cards and digital wallets through Przelewy24, PayU, Tpay or Autopay, with PayPo for buy now, pay later. We configure the gateway and test refunds and status callbacks, so a paid order never sits in the system marked as pending.
An InPost Paczkomat and ORLEN Paczka map in the checkout, DPD, DHL and GLS labels created from the order, tracking in the customer email and a simple returns form that needs no message to your support team.
Business invoices pushed to KSeF straight from the order, receipts from an online till or fiscal printer, and marketplace sales posted into Subiekt nexo, Comarch ERP Optima, wFirma or Fakturownia. Your accountants receive a complete set with no spreadsheet exports in between.
Marketing consents, a cookie banner, a signed processing contract for each app able to read buyer details, and admin accounts protected by a second sign-in factor. When a customer asks to be erased or the Polish regulator, UODO, sends a query, replying quickly is far easier.
Four typical scenarios in online retail. Heading them off usually costs less than one lost trading day.
Your Christmas result is settled in September, not December. A load test, a freeze on bigger shop changes and a duty schedule everyone has signed off must be ready before the Black Friday and St Nicholas' Day campaigns start. We draw up the fourth-quarter plan with you well ahead, so the peak never catches you making it up as you go.
BaseLinker and Apilo are excellent at moving orders around, but somebody has to configure them sensibly and watch over them. We build the automatic actions, map categories and statuses, switch on KSeF invoicing, then monitor whether the Allegro or shop connection has lost its token. Where no ready-made module fits, we write a custom API link.
Quite possibly, if you sell to consumers. The rules do contain exemptions, though, so ask a lawyer to confirm whether the obligation applies to your business. The requirements cover keyboard navigation, contrast, image descriptions and an accessible checkout, which in practice means WCAG 2.1 AA. We begin with an audit of the paths that matter most, namely search, product page and payment, and then fix the theme without rebuilding the entire shop.
For plenty of brands it is, as long as stock and orders update automatically. If they do not, you sell goods that are already gone, and the platforms may respond to cancellations by pushing your listings down. We normally add one new channel with a chosen range first, then bring in more once the process runs smoothly.
The fiscal till supplier or the terminal operator, because fiscalisation and the merchant agreement are their responsibility. We confirm the store network is ready, set up the point-of-sale software and route receipts and stock movements to where they belong. Nobody from our team comes over; instead we join the go-live on an online call.
Yes, through the 24/7 IT support service or the Premium plan. Weekends and promotion days bring in your biggest turnover, so a breakdown on those days is the most expensive kind. The contract can include reinforced cover on your key dates, such as Black Friday, Cyber Monday and the final week before Christmas Eve.
Tell us which platform your shop runs on, which marketplaces you sell through, whether you have a physical store and what is still moved by hand. Within one working day we reply with a plan and a price.
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You will hear back within one working day, and if you have reported an outage that is holding up work, it goes to the front of the queue.
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