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IT outsourcing An external IT team that works remotely and knows your systems inside out Managed IT support Your laptops, servers and Microsoft 365 in our hands at one fixed price per month IT helpdesk Staff raise issues by email, through the portal or in a Teams chat Service desk One queue for every request, priorities set by the SLA, reporting each month 24/7 IT support Night, weekend and holiday cover for systems that must stay up Start, Business and Premium plans Managed IT from PLN 1,900/month excl. VAT
Support plans and SLA Contracted reaction times of 15 min, 1 h or 4 h Systems administration Servers, user accounts, hypervisors and sluggish or infected PCs, all handled remotely IT infrastructure An honest review of what you run, speed fixes and desktops delivered from the cloud Networking and VoIP Wi-Fi and LAN checks, 24/7 link monitoring, calls through Teams or a VoIP provider Cloud and hostingNew Virtual and physical servers in EU data centres, shop hosting, S3 storage and company mail Backup and restore Copies that are tested by actually restoring them, stored locally and in the cloud
GDPR and personal data protection Registers, processor agreements and the technical measures behind them Security policies and documentation Written rules prepared with audits and NIS2 in mind Security tooling deployment We choose the tools, deploy them and fine-tune the rules Infrastructure security Split networks, strict firewall policy, hardened servers Application security Reviewing code and securing how releases ship Data leak prevention (DLP) Control over which files leave the organisation Database security Who can read what, encrypted at rest, with every access logged Web application firewall (WAF) Filters hostile traffic before it hits your site, shop or API Access control and endpoint security Intune-managed devices with MFA enforced VPN and encryption Encrypted laptop drives and protected remote connections Vulnerability scanning Regular scans with a to-do list ordered by severity Antivirus and EDR Threats detected, the infected device isolated SOC monitoring A security team triaging every alert, day and night System hardening Defaults tightened in line with CIS benchmarks Secure use of AI Clear policies on what staff may paste into Copilot or ChatGPT
Websites and web apps Company sites, shops, portals and B2B platforms, plus UX, SEO, ongoing care and rescue after a hack E-commerce and integrations Orders flowing between your shop, Allegro, the accounting package, BLIK and couriers Bitrix24 and intranet A shared workspace for CRM, tasks and documents, configured and licensed Bespoke software Web and mobile applications built to order, integrations, migrations and teams on demand Software testing and QA Manual and automated checks, load tests, usability sessions and pentests before go-live
Artificial intelligenceNew From a first pilot to production models, with GPU capacity and staff workshops Data and analytics One reliable source of figures, dashboards and invoices read automatically IT consulting and audit An outside view of your roadmap and of how your systems fit together Digital marketing Where leads come from, where they get lost and how the CRM should track them
Software and licences Licences for IDEs, monitoring, remote access and admin tooling Training Courses for whole teams or individual coaching sessions online
Not sure what you need? We review your IT remotely and hand you a prioritised fix list Get the free review
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Data in the EU Mailboxes, files and apps kept in EU-based data centres GDPR compliance Documents and controls ready before UODO knocks Remote and hybrid work Staff reach company files safely from any location Downtime prevention Tested backups, alerting and a recovery plan on paper
Retail and e-commerce Web shop, Allegro, BLIK and InPost wired into one flow Manufacturing Servers, network and ERP looked after so IT does not stop the line Healthcare and clinics Electronic records, e-prescriptions and patient data kept safe Construction Plans and BIM models available on site, on any device Logistics and transport WMS, carrier integrations and business continuity Public institutions KRI, digital accessibility, NIS2 and e-invoicing through PEF
Small businesses Microsoft 365 set up properly, helpdesk included Mid-sized companies SLA-backed care for servers, network and security Large enterprises Named engineers, short reaction times, regular reports Multi-branch companies Every branch runs on one IT standard
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About us The team and our remote-first approach Payments Invoices, KSeF, BLIK and payment terms Contact Email, the enquiry form and calls on Teams or Google Meet
Service · Systems administration

Server management

When a server dies, not one person but the whole business stops: the warehouse cannot print dispatch notes, accounts cannot push invoices into KSeF, and sales are blind to stock. Most of those mornings are avoidable, because failures announce themselves for weeks beforehand through a climbing count of disk errors, a certificate close to expiry, or a backup job that has been ending in warnings for ages. Our job is to catch those signals before they turn into downtime. Whether the box sits in a data centre, Azure or a back-room cabinet makes no difference to us.

Send an enquiry Scope of work
On-duty engineer
receives alarms by name
Fixed slot
for installing patches
Trial
restores from backup
Every change
written in the log

Included in this service

We start not with tooling but with one question: which services is your company unable to work without. Alarm thresholds and priorities follow from that.

Talk the scope through with an engineer

Takeover

A list of roles per machine: domain controllers, file shares, SQL Server hosting Comarch ERP XL or enova365, web and mail. Plus the end-of-support date of each operating system.

Hardware health

SMART data from drives, plus array, PSU and temperature readings pulled from iDRAC or iLO. The first hint of a weakening disk triggers a warranty claim rather than a wait for it to fail.

Patching

Windows in its standing slot, Linux with a separate eye on the PHP and database versions behind your shop. There is always a restore point.

Certificates and domains

We track expiry dates for SSL certificates, domains and licences, since a lapsed certificate can halt email or a web shop as surely as a dead disk.

Backups

Job results reviewed daily, and at intervals set in the contract a chosen server is actually brought back up from its copy.

Change log

Every intervention is recorded: who, when, what and why. Priceless during a NIS2 audit or a change of provider.

How we work together

The first weeks go on getting to know the estate. After that we work to a rhythm your own team knows too.

01

Access

We set up personal admin accounts and a secure channel, usually VPN with MFA. No shared passwords anywhere.

02

Baseline

Disks, overdue patches, backups and logs get checked. Anything pressing is fixed on the spot; the rest goes into the plan.

03

Sensors

Monitoring goes live, and we agree who receives which alarm at what hour.

04

Routine

Fixed slots, a monthly report and regular short online reviews.

The riskiest server is the one nobody remembers. An ageing NAS full of 2016 invoices, a PC under the manager's desk that somehow hosts the timesheet software, or a box with RDP open to the whole internet. Our inventory goes looking for precisely these, because they are how ransomware most often gets in.

Questions and answers

Without paid extended support it no longer gets security fixes, so exposure rises month by month, and defending it under NIS2 and the Polish KSC act is tough. We plan to shift its roles to a supported release or onto a cloud VM. Until then we fence it off on the network and watch it more closely.

Not automatically. With a UPS, reasonable temperatures and a spare-capacity connection, it can stay where it is. If the office has one internet line, no cooling and regular power cuts, colocation or a cloud VM tends to beat repeated outages on cost. We price both and show you the gap in zloty.

Fixes rated critical skip the queue and go in at a time agreed with you, the rest in the monthly slot. When CERT Polska flags a flaw under active attack, we do not wait for the window and aim to agree a slot with you that same day.

Naturally. The servers are yours, so credentials sit in a password vault you can open, and every admin account belongs to a named person. Should you ever switch provider, documentation and access are handed over without argument.

Neighbouring services

Go to the area overview
Service PC clean-up and malware removal Sluggish or infected machines back in shape, fixed remotely Service Active Directory and Entra ID Accounts, rights and MFA under control from an employee's first day Service Virtualisation Fewer boxes, faster recovery and resources kept in order

Show us your servers

Tell us what you run and where it lives. We come back with a few questions and an estimate of the monthly cost of looking after it.

Hours
Mon-Fri 8:00-18:00 CET, reply within one working day
Meetings
Online via Teams or Google Meet

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