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IT outsourcing An external IT team that works remotely and knows your systems inside out Managed IT support Your laptops, servers and Microsoft 365 in our hands at one fixed price per month IT helpdesk Staff raise issues by email, through the portal or in a Teams chat Service desk One queue for every request, priorities set by the SLA, reporting each month 24/7 IT support Night, weekend and holiday cover for systems that must stay up Start, Business and Premium plans Managed IT from PLN 1,900/month excl. VAT
Support plans and SLA Contracted reaction times of 15 min, 1 h or 4 h Systems administration Servers, user accounts, hypervisors and sluggish or infected PCs, all handled remotely IT infrastructure An honest review of what you run, speed fixes and desktops delivered from the cloud Networking and VoIP Wi-Fi and LAN checks, 24/7 link monitoring, calls through Teams or a VoIP provider Cloud and hostingNew Virtual and physical servers in EU data centres, shop hosting, S3 storage and company mail Backup and restore Copies that are tested by actually restoring them, stored locally and in the cloud
GDPR and personal data protection Registers, processor agreements and the technical measures behind them Security policies and documentation Written rules prepared with audits and NIS2 in mind Security tooling deployment We choose the tools, deploy them and fine-tune the rules Infrastructure security Split networks, strict firewall policy, hardened servers Application security Reviewing code and securing how releases ship Data leak prevention (DLP) Control over which files leave the organisation Database security Who can read what, encrypted at rest, with every access logged Web application firewall (WAF) Filters hostile traffic before it hits your site, shop or API Access control and endpoint security Intune-managed devices with MFA enforced VPN and encryption Encrypted laptop drives and protected remote connections Vulnerability scanning Regular scans with a to-do list ordered by severity Antivirus and EDR Threats detected, the infected device isolated SOC monitoring A security team triaging every alert, day and night System hardening Defaults tightened in line with CIS benchmarks Secure use of AI Clear policies on what staff may paste into Copilot or ChatGPT
Websites and web apps Company sites, shops, portals and B2B platforms, plus UX, SEO, ongoing care and rescue after a hack E-commerce and integrations Orders flowing between your shop, Allegro, the accounting package, BLIK and couriers Bitrix24 and intranet A shared workspace for CRM, tasks and documents, configured and licensed Bespoke software Web and mobile applications built to order, integrations, migrations and teams on demand Software testing and QA Manual and automated checks, load tests, usability sessions and pentests before go-live
Artificial intelligenceNew From a first pilot to production models, with GPU capacity and staff workshops Data and analytics One reliable source of figures, dashboards and invoices read automatically IT consulting and audit An outside view of your roadmap and of how your systems fit together Digital marketing Where leads come from, where they get lost and how the CRM should track them
Software and licences Licences for IDEs, monitoring, remote access and admin tooling Training Courses for whole teams or individual coaching sessions online
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Data in the EU Mailboxes, files and apps kept in EU-based data centres GDPR compliance Documents and controls ready before UODO knocks Remote and hybrid work Staff reach company files safely from any location Downtime prevention Tested backups, alerting and a recovery plan on paper
Retail and e-commerce Web shop, Allegro, BLIK and InPost wired into one flow Manufacturing Servers, network and ERP looked after so IT does not stop the line Healthcare and clinics Electronic records, e-prescriptions and patient data kept safe Construction Plans and BIM models available on site, on any device Logistics and transport WMS, carrier integrations and business continuity Public institutions KRI, digital accessibility, NIS2 and e-invoicing through PEF
Small businesses Microsoft 365 set up properly, helpdesk included Mid-sized companies SLA-backed care for servers, network and security Large enterprises Named engineers, short reaction times, regular reports Multi-branch companies Every branch runs on one IT standard
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Service · Data and analytics

Data warehouse

The case for a warehouse is strongest when numbers are scattered over many tools and a colleague spends days each month gluing spreadsheets. Comarch ERP, Symfonia and the Allegro seller panel all stay in place; the warehouse pulls data from them, harmonises it and stores it in one location, which Power BI or Looker Studio reports then read from. Sales, finance and marketing finally look at identical numbers.

Send an enquiry Scope of work
1 database
behind every report
EU region
chosen for the warehouse
History
kept month after month
Nightly
automatic loading

Included in this service

We design the model only after listing the questions to answer and the audience for each report.

Talk the scope through with an engineer

Business questions

The purpose of each report, its readers and the decision it feeds. The list of questions from the board is our starting point.

Data sources

Comarch ERP Optima or XL, Symfonia, enova365, Subiekt nexo, the Allegro API, BaseLinker, a WooCommerce, Shoper or PrestaShop store, Google Ads, GA4 and the handful of spreadsheets that genuinely matter.

EU platform

Azure SQL, Microsoft Fabric or BigQuery in a chosen EU region. Access runs through Entra ID or Google Workspace accounts.

Shared model

Customer, product and sales channel are linked across systems, so an Allegro order and its ERP invoice join up as one transaction.

True cost of sale

Marketplace commission, Allegro Ads spend, delivery costs and returns are set against revenue, giving you a margin you can trust.

Reports and permissions

Power BI or Looker Studio dashboards with access by department and role, readable on a phone too.

How we work together

We give a date for report one after reviewing the data sources. Each subsequent report is quicker, building on work already done.

01

Choosing report one

We start with whichever report costs the most manual effort today, most often sales and margin by channel.

02

Design

Schema, cross-system linking of customer and item identities, plus a timetable for data loads.

03

Build and reconcile

Loads are built, the dashboard follows, and its totals are checked line by line against what finance has been producing manually. Differences are explained one at a time.

04

Further areas

Stock, receivables, marketing. Each new report is added onto the existing model.

Revenue on Allegro is easy to count; margin is far harder. The seller panel shows sales, but commission, promotion fees, Allegro Ads campaigns, shipping and returns are billed separately and often land in a different month. Only when they are matched with purchase prices from the ERP can you see which listings genuinely make money and which merely inflate turnover.

Questions and answers

Licence and cloud costs depend on how many people view reports and how much data there is. We check current vendor prices and include them in the estimate before we start. The build is priced as a fixed fee or at PLN 190/hour excl. VAT.

Yes, and we encourage it. You receive a documented data model, and one or two people on your team get short training in Power BI or Looker Studio. We can keep watching over the loading jobs and source-system changes under an ongoing support contract.

This is one of the warehouse’s strengths. Reports read from its model, not directly from the source, so a migration only means swapping the loader for one system. History from before the switch stays in the warehouse, and year-on-year comparisons still work.

Board-level reporting is fine with an overnight load. More frequent loads cost more and put strain on source systems. Stock levels and marketplace orders are the usual exception, and we refresh those hourly or faster when the business case justifies it.

Neighbouring services

Go to the area overview
Service Master data management Clean customer and product records across ERP and web shop Service Intelligent document processing Automatic reading of foreign invoices, WZ and PZ notes, and contracts

Bring your figures together

List the reports someone still assembles manually and the systems behind them. Report one will be built and checked against your existing spreadsheet totals.

Hours
Mon-Fri 8:00-18:00 CET, reply within one working day
Meetings
Online via Teams or Google Meet

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