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IT outsourcing An external IT team that works remotely and knows your systems inside out Managed IT support Your laptops, servers and Microsoft 365 in our hands at one fixed price per month IT helpdesk Staff raise issues by email, through the portal or in a Teams chat Service desk One queue for every request, priorities set by the SLA, reporting each month 24/7 IT support Night, weekend and holiday cover for systems that must stay up Start, Business and Premium plans Managed IT from PLN 1,900/month excl. VAT
Support plans and SLA Contracted reaction times of 15 min, 1 h or 4 h Systems administration Servers, user accounts, hypervisors and sluggish or infected PCs, all handled remotely IT infrastructure An honest review of what you run, speed fixes and desktops delivered from the cloud Networking and VoIP Wi-Fi and LAN checks, 24/7 link monitoring, calls through Teams or a VoIP provider Cloud and hostingNew Virtual and physical servers in EU data centres, shop hosting, S3 storage and company mail Backup and restore Copies that are tested by actually restoring them, stored locally and in the cloud
GDPR and personal data protection Registers, processor agreements and the technical measures behind them Security policies and documentation Written rules prepared with audits and NIS2 in mind Security tooling deployment We choose the tools, deploy them and fine-tune the rules Infrastructure security Split networks, strict firewall policy, hardened servers Application security Reviewing code and securing how releases ship Data leak prevention (DLP) Control over which files leave the organisation Database security Who can read what, encrypted at rest, with every access logged Web application firewall (WAF) Filters hostile traffic before it hits your site, shop or API Access control and endpoint security Intune-managed devices with MFA enforced VPN and encryption Encrypted laptop drives and protected remote connections Vulnerability scanning Regular scans with a to-do list ordered by severity Antivirus and EDR Threats detected, the infected device isolated SOC monitoring A security team triaging every alert, day and night System hardening Defaults tightened in line with CIS benchmarks Secure use of AI Clear policies on what staff may paste into Copilot or ChatGPT
Websites and web apps Company sites, shops, portals and B2B platforms, plus UX, SEO, ongoing care and rescue after a hack E-commerce and integrations Orders flowing between your shop, Allegro, the accounting package, BLIK and couriers Bitrix24 and intranet A shared workspace for CRM, tasks and documents, configured and licensed Bespoke software Web and mobile applications built to order, integrations, migrations and teams on demand Software testing and QA Manual and automated checks, load tests, usability sessions and pentests before go-live
Artificial intelligenceNew From a first pilot to production models, with GPU capacity and staff workshops Data and analytics One reliable source of figures, dashboards and invoices read automatically IT consulting and audit An outside view of your roadmap and of how your systems fit together Digital marketing Where leads come from, where they get lost and how the CRM should track them
Software and licences Licences for IDEs, monitoring, remote access and admin tooling Training Courses for whole teams or individual coaching sessions online
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Data in the EU Mailboxes, files and apps kept in EU-based data centres GDPR compliance Documents and controls ready before UODO knocks Remote and hybrid work Staff reach company files safely from any location Downtime prevention Tested backups, alerting and a recovery plan on paper
Retail and e-commerce Web shop, Allegro, BLIK and InPost wired into one flow Manufacturing Servers, network and ERP looked after so IT does not stop the line Healthcare and clinics Electronic records, e-prescriptions and patient data kept safe Construction Plans and BIM models available on site, on any device Logistics and transport WMS, carrier integrations and business continuity Public institutions KRI, digital accessibility, NIS2 and e-invoicing through PEF
Small businesses Microsoft 365 set up properly, helpdesk included Mid-sized companies SLA-backed care for servers, network and security Large enterprises Named engineers, short reaction times, regular reports Multi-branch companies Every branch runs on one IT standard
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Service · IT infrastructure

IT infrastructure review

Companies book this review when the question “what happens if the server dies tomorrow?” is met with silence. Sometimes the trigger is an IT person leaving, sometimes an acquisition, and sometimes simply a customer's security questionnaire or an upcoming inspection. Working remotely, we assemble a complete view of your IT and turn it into a document you can take to the board, your accountant or a new provider. Nobody from our side needs to set foot in your office.

Send an enquiry Scope of work
Remote
no office visit
Plan
of action in the report
Read-only
is all the access we need
Yours
the report and the map

Included in this service

We examine the technology and the habits around it: who grants permissions, where passwords live, what happens when someone leaves, and whether anyone checks the backups at all.

Talk the scope through with an engineer

Hardware and warranties

Computers, servers, printers and network devices with model, age, OS version and warranty end date. You see at a glance what stops getting updates next year.

Licences and subscriptions

We set what you pay for in Microsoft 365, antivirus or accounting software against what staff really use. Idle licences and duplicate services often turn up.

The network from outside

We look at what the internet can see of you: open ports, an exposed remote desktop, a NAS login page or a router on ancient firmware.

Backups

Does a copy exist, what does it cover, is one held off site, and can it be read. We restore a single file to prove it.

Accounts and passwords

How many admins, MFA coverage, leftover accounts of former staff and where passwords are written down, sticky notes under keyboards included.

Compliance

Findings that matter for GDPR, NIS2 and the Polish KSC act are flagged, plus KRI for public bodies. It is not a certification, but it is a solid starting point for a formal audit.

How we work together

How long the review takes depends on company size, and we agree it at the outset. Staff feel it about as much as an ordinary update.

01

Kick-off call

An hour on Teams or Google Meet with whoever knows your IT best. We agree access and dates.

02

Scan and read

A light agent and a read-only Microsoft 365 account collect data automatically over several days.

03

Photos from site

A staff member sends a handful of pictures of the rack, router and device labels. That is enough for us to see cabling and backup power.

04

Walkthrough

An online session going through the report, risk list and plan, with estimated hours against each item.

The costliest finding is rarely a technical one. More often the company domain, the Azure subscription or the registrar login turns out to be tied to the private email of a former employee or contractor. Winning that access back after the fact can take weeks, so ownership of key accounts is the first thing we check.

Questions and answers

Very little. One contact person, an admin account to grant us read-only rights, and an hour for the kick-off call. Any existing documentation helps, even an old spreadsheet of equipment, but none is required.

We receive named read-only accounts with MFA, valid only for the review. Once the report is delivered they are removed and you get confirmation. If you wish, we sign a data processing agreement before seeing anything at all.

We do not sit on it until the report. If we spot, say, remote desktop open to the world or a backup that has been failing for months, we tell you straight away and suggest a quick fix. Whether to go ahead is your call.

No. The plan is written so your own IT person or another provider can carry it out. Each item carries an effort estimate, but the choice stays with you.

Neighbouring services

Go to the area overview
Service Performance tuning Quicker ERP, web shop and shared drives without blind spending Service Virtual desktops and VDI Cloud-hosted desktops and secure working from home

Book an IT review

Tell us a little about the business. We will arrange the kick-off call and agree a date for the report.

Hours
Mon-Fri 8:00-18:00 CET, reply within one working day
Meetings
Online via Teams or Google Meet

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