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IT outsourcing An external IT team that works remotely and knows your systems inside out Managed IT support Your laptops, servers and Microsoft 365 in our hands at one fixed price per month IT helpdesk Staff raise issues by email, through the portal or in a Teams chat Service desk One queue for every request, priorities set by the SLA, reporting each month 24/7 IT support Night, weekend and holiday cover for systems that must stay up Start, Business and Premium plans Managed IT from PLN 1,900/month excl. VAT
Support plans and SLA Contracted reaction times of 15 min, 1 h or 4 h Systems administration Servers, user accounts, hypervisors and sluggish or infected PCs, all handled remotely IT infrastructure An honest review of what you run, speed fixes and desktops delivered from the cloud Networking and VoIP Wi-Fi and LAN checks, 24/7 link monitoring, calls through Teams or a VoIP provider Cloud and hostingNew Virtual and physical servers in EU data centres, shop hosting, S3 storage and company mail Backup and restore Copies that are tested by actually restoring them, stored locally and in the cloud
GDPR and personal data protection Registers, processor agreements and the technical measures behind them Security policies and documentation Written rules prepared with audits and NIS2 in mind Security tooling deployment We choose the tools, deploy them and fine-tune the rules Infrastructure security Split networks, strict firewall policy, hardened servers Application security Reviewing code and securing how releases ship Data leak prevention (DLP) Control over which files leave the organisation Database security Who can read what, encrypted at rest, with every access logged Web application firewall (WAF) Filters hostile traffic before it hits your site, shop or API Access control and endpoint security Intune-managed devices with MFA enforced VPN and encryption Encrypted laptop drives and protected remote connections Vulnerability scanning Regular scans with a to-do list ordered by severity Antivirus and EDR Threats detected, the infected device isolated SOC monitoring A security team triaging every alert, day and night System hardening Defaults tightened in line with CIS benchmarks Secure use of AI Clear policies on what staff may paste into Copilot or ChatGPT
Websites and web apps Company sites, shops, portals and B2B platforms, plus UX, SEO, ongoing care and rescue after a hack E-commerce and integrations Orders flowing between your shop, Allegro, the accounting package, BLIK and couriers Bitrix24 and intranet A shared workspace for CRM, tasks and documents, configured and licensed Bespoke software Web and mobile applications built to order, integrations, migrations and teams on demand Software testing and QA Manual and automated checks, load tests, usability sessions and pentests before go-live
Artificial intelligenceNew From a first pilot to production models, with GPU capacity and staff workshops Data and analytics One reliable source of figures, dashboards and invoices read automatically IT consulting and audit An outside view of your roadmap and of how your systems fit together Digital marketing Where leads come from, where they get lost and how the CRM should track them
Software and licences Licences for IDEs, monitoring, remote access and admin tooling Training Courses for whole teams or individual coaching sessions online
Not sure what you need? We review your IT remotely and hand you a prioritised fix list Get the free review
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Data in the EU Mailboxes, files and apps kept in EU-based data centres GDPR compliance Documents and controls ready before UODO knocks Remote and hybrid work Staff reach company files safely from any location Downtime prevention Tested backups, alerting and a recovery plan on paper
Retail and e-commerce Web shop, Allegro, BLIK and InPost wired into one flow Manufacturing Servers, network and ERP looked after so IT does not stop the line Healthcare and clinics Electronic records, e-prescriptions and patient data kept safe Construction Plans and BIM models available on site, on any device Logistics and transport WMS, carrier integrations and business continuity Public institutions KRI, digital accessibility, NIS2 and e-invoicing through PEF
Small businesses Microsoft 365 set up properly, helpdesk included Mid-sized companies SLA-backed care for servers, network and security Large enterprises Named engineers, short reaction times, regular reports Multi-branch companies Every branch runs on one IT standard
Your case is different? Tell us about it and we will assemble a mix of services around it Describe your case
About us The team and our remote-first approach Payments Invoices, KSeF, BLIK and payment terms Contact Email, the enquiry form and calls on Teams or Google Meet
Service · Software and licences

IT operations tools

For example, a one-person IT team at an 80-employee company learns about an outage when someone in finance posts on Teams that “nothing works”. The right tooling turns firefighting into scheduled work: you can see what hardware and software you own, what shape it is in, and where something is about to fail, before users spot it.

Send an enquiry Scope of work
Monitoring
you hear first, not users
Asset list
that updates itself
Patches
from a single console
Open source
where it does the job

Included in this service

A firm may already own more tooling inside its Microsoft 365 plan than it uses. Commercial platforms pay off once you manage a large number of endpoints or face formal reporting obligations.

Talk the scope through with an engineer

Monitoring

Continuous checks that every server, firewall and switch answers, that key services run, that disks have room and that no certificate is close to lapsing. Depending on size we use Zabbix, PRTG or a commercial RMM.

Asset discovery

Laptops, phones and the programs on them get recorded without manual effort, via Intune or a network scanner like Lansweeper. For public bodies it also helps with the KRI interoperability requirements.

Licence reconciliation

We line up what is actually installed against your invoices. Mismatches go both ways: software used without a licence, and licences nobody uses.

Remote assistance

Connecting to an employee's screen via Quick Assist or an RMM tool, with every session recorded: who, when and on which machine.

Patching

Security fixes for Windows and popular apps deployed from the centre, for example with Intune, in waves: a few test machines first, then everyone else.

Alerts

Thresholds and recipients arranged so that notifications get read rather than piling up in a “Monitoring” folder with 14,000 unread messages.

How we work together

The schedule depends on the number of devices and sites, and is agreed at the start. Agents are rolled out and configured remotely, with nobody walking from desk to desk.

01

Discovery

Device and site counts, licences you already hold, and what hurts most right now.

02

Choice

Open source or commercial, whichever suits your size and obligations. You buy from the vendor or a partner, working from our exact specification.

03

Rollout

We deploy the agents, register every device, write the rules and alert routes, and a written record of what is configured where.

04

Tuning

Over the first weeks we adjust thresholds until false alarms fade and only the ones needing action remain.

An alerting system full of false positives is worse than silence. Within a fortnight the admin stops opening alerts and the genuine incident disappears in the noise. So we calibrate every limit to your own machines rather than trusting the out-of-the-box values.

Questions and answers

In smaller firms, open source tools combined with features already in your Microsoft 365 plan are often enough. Commercial products are justified when you need ready-made reports for the board or an auditor, vendor support, or several hundred workstations across multiple branches.

Manual lists go stale within days. A scanner reports what is really out there: system versions, machines where patches did not apply, even the laptop with an unauthorised torrent client. And it hands you the numbers for any licence true-up.

Server and network device availability, free disk space, the result of last night's backup, and expiry dates for certificates and domains. Those five checks catch many of the typical failures you would otherwise hear about from irritated colleagues.

It can be, if organised properly. The employee sees and accepts the connection, sessions are logged and only named people have access. We describe this in a procedure you can attach to your data protection documentation and your remote working policy. The final assessment is for your data protection officer.

Neighbouring services

Go to the area overview
Service Developer tools IDE seats, Git hosting and pipelines owned by the company

Let us pick the right tools for your IT

Give us a picture of your estate and the problems that keep coming back. Our proposal starts from no-cost tools and adds paid ones only where needed.

Hours
Mon-Fri 8:00-18:00 CET, reply within one working day
Meetings
Online via Teams or Google Meet

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