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IT outsourcing An external IT team that works remotely and knows your systems inside out Managed IT support Your laptops, servers and Microsoft 365 in our hands at one fixed price per month IT helpdesk Staff raise issues by email, through the portal or in a Teams chat Service desk One queue for every request, priorities set by the SLA, reporting each month 24/7 IT support Night, weekend and holiday cover for systems that must stay up Start, Business and Premium plans Managed IT from PLN 1,900/month excl. VAT
Support plans and SLA Contracted reaction times of 15 min, 1 h or 4 h Systems administration Servers, user accounts, hypervisors and sluggish or infected PCs, all handled remotely IT infrastructure An honest review of what you run, speed fixes and desktops delivered from the cloud Networking and VoIP Wi-Fi and LAN checks, 24/7 link monitoring, calls through Teams or a VoIP provider Cloud and hostingNew Virtual and physical servers in EU data centres, shop hosting, S3 storage and company mail Backup and restore Copies that are tested by actually restoring them, stored locally and in the cloud
GDPR and personal data protection Registers, processor agreements and the technical measures behind them Security policies and documentation Written rules prepared with audits and NIS2 in mind Security tooling deployment We choose the tools, deploy them and fine-tune the rules Infrastructure security Split networks, strict firewall policy, hardened servers Application security Reviewing code and securing how releases ship Data leak prevention (DLP) Control over which files leave the organisation Database security Who can read what, encrypted at rest, with every access logged Web application firewall (WAF) Filters hostile traffic before it hits your site, shop or API Access control and endpoint security Intune-managed devices with MFA enforced VPN and encryption Encrypted laptop drives and protected remote connections Vulnerability scanning Regular scans with a to-do list ordered by severity Antivirus and EDR Threats detected, the infected device isolated SOC monitoring A security team triaging every alert, day and night System hardening Defaults tightened in line with CIS benchmarks Secure use of AI Clear policies on what staff may paste into Copilot or ChatGPT
Websites and web apps Company sites, shops, portals and B2B platforms, plus UX, SEO, ongoing care and rescue after a hack E-commerce and integrations Orders flowing between your shop, Allegro, the accounting package, BLIK and couriers Bitrix24 and intranet A shared workspace for CRM, tasks and documents, configured and licensed Bespoke software Web and mobile applications built to order, integrations, migrations and teams on demand Software testing and QA Manual and automated checks, load tests, usability sessions and pentests before go-live
Artificial intelligenceNew From a first pilot to production models, with GPU capacity and staff workshops Data and analytics One reliable source of figures, dashboards and invoices read automatically IT consulting and audit An outside view of your roadmap and of how your systems fit together Digital marketing Where leads come from, where they get lost and how the CRM should track them
Software and licences Licences for IDEs, monitoring, remote access and admin tooling Training Courses for whole teams or individual coaching sessions online
Not sure what you need? We review your IT remotely and hand you a prioritised fix list Get the free review
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Data in the EU Mailboxes, files and apps kept in EU-based data centres GDPR compliance Documents and controls ready before UODO knocks Remote and hybrid work Staff reach company files safely from any location Downtime prevention Tested backups, alerting and a recovery plan on paper
Retail and e-commerce Web shop, Allegro, BLIK and InPost wired into one flow Manufacturing Servers, network and ERP looked after so IT does not stop the line Healthcare and clinics Electronic records, e-prescriptions and patient data kept safe Construction Plans and BIM models available on site, on any device Logistics and transport WMS, carrier integrations and business continuity Public institutions KRI, digital accessibility, NIS2 and e-invoicing through PEF
Small businesses Microsoft 365 set up properly, helpdesk included Mid-sized companies SLA-backed care for servers, network and security Large enterprises Named engineers, short reaction times, regular reports Multi-branch companies Every branch runs on one IT standard
Your case is different? Tell us about it and we will assemble a mix of services around it Describe your case
About us The team and our remote-first approach Payments Invoices, KSeF, BLIK and payment terms Contact Email, the enquiry form and calls on Teams or Google Meet
Service · Bespoke software

Software from idea to production

It usually begins with someone saying “surely this could be simpler”. The service manager logs repair requests from emails and calls in a spreadsheet, technicians cannot see a device history, and somebody retypes repair invoices into enova365 by hand. We turn a description like that into a working system: first we check whether custom code is worth paying for at all, then we build it in stages that you can halt whenever you choose.

Send an enquiry Scope of work
4 stages
each signed off on its own
Wireframes
before any code
Rights
set out in the contract
After launch
we stay with the system

Included in this service

The project is split into stages, each with its own price and acceptance report. Should you walk away between stages, the work built and accepted up to that point stays with you on the terms set out in the contract.

Talk the scope through with an engineer

Workshops and analysis

We speak to the people who actually do the work, not only to management, and write down how things run now and how they should run. Occasionally a changed procedure or better use of existing tools solves the problem.

Architecture

Data model, module layout, technology choice and the list of integrations, for instance with Comarch ERP Optima, Symfonia or KSeF. These are the decisions that are expensive to reverse later.

UX wireframes

A clickable Figma prototype you can put in front of staff. Moving a button in a wireframe takes fifteen minutes; in finished code it can take a week.

Development in sprints

Every two weeks a working build lands on a test environment your team can open in a browser. You watch real progress instead of reading status reports.

Testing and acceptance

Test scenarios agreed with you, automated tests in the CI pipeline and acceptance testing with key users before each stage is signed off.

Launch and evolution

Data import, online training, post-launch support, then dependency updates, fixes and new features under a maintenance agreement.

How we work together

How long analysis and the first release take depends on the size of the process and the number of integrations. The schedule comes out of the analysis, and that is what you plan against.

01

Analysis

We map the process, work out what it costs you today in time and money, and judge whether the investment will pay back. Billed on its own, with no commitment to further work.

02

Prototype

Wireframes of the key screens that you review with your team. Changes here are the cheapest you will ever make.

03

MVP in sprints

We build the narrowest version that fixes the main problem and demo it every fortnight.

04

Launch and handover

Production release, a stabilisation period, and handover of the repository, documentation, credentials and the rights paperwork, as the contract provides.

Nice-to-have extras quietly swallow the money meant for release one. A specification written at a desk always grows: reports no one will open, permissions for roles that do not exist. Launching a lean MVP, watching real usage and then filling the actual gaps costs far less.

Questions and answers

Analysis and the MVP are often done for a fixed price, since the scope is known once analysis is complete. Ongoing development, where priorities shift monthly, suits time and material at PLN 190 per hour excl. VAT, with a monthly cap that can be written into the contract.

That is expected, and it is why we work in sprints. Reordering work between sprints needs no contract annex. If a new idea enlarges a fixed-price stage, you receive a separate quote and decide whether it goes in now or in a later release.

We demo the finished features and you get a few working days to run acceptance tests against the agreed scenarios. Once the report is signed we issue the invoice through KSeF, and the rights to that part of the code pass on the terms in the contract.

Some companies finance this kind of work through KPO or FEnIKS programmes. We do not write grant applications or promise funding, but we can prepare the technical description, schedule and cost breakdown in the format programme operators usually ask for.

No, all our work is remote. Workshops take place on Teams or Google Meet with a shared whiteboard, demos are online and staging is reachable from any browser. Short weekly online sessions usually achieve more than a single all-day workshop.

Neighbouring services

Go to the area overview
Service Mobile apps Apps for iPhone and Android phones, released under your company name Service Open source development Pay for the work, not for every extra user licence Service Dedicated development teams Extra engineers for your product, minus the recruitment process Service Systems integration Your systems exchange data automatically, no copy-typing

Tell us about your process

Let us know what is currently done by hand and how many people are involved. We will start with analysis, and if an off-the-shelf tool turns out to be enough, we will be the first to say it.

Hours
Mon-Fri 8:00-18:00 CET, reply within one working day
Meetings
Online via Teams or Google Meet

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