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IT outsourcing An external IT team that works remotely and knows your systems inside out Managed IT support Your laptops, servers and Microsoft 365 in our hands at one fixed price per month IT helpdesk Staff raise issues by email, through the portal or in a Teams chat Service desk One queue for every request, priorities set by the SLA, reporting each month 24/7 IT support Night, weekend and holiday cover for systems that must stay up Start, Business and Premium plans Managed IT from PLN 1,900/month excl. VAT
Support plans and SLA Contracted reaction times of 15 min, 1 h or 4 h Systems administration Servers, user accounts, hypervisors and sluggish or infected PCs, all handled remotely IT infrastructure An honest review of what you run, speed fixes and desktops delivered from the cloud Networking and VoIP Wi-Fi and LAN checks, 24/7 link monitoring, calls through Teams or a VoIP provider Cloud and hostingNew Virtual and physical servers in EU data centres, shop hosting, S3 storage and company mail Backup and restore Copies that are tested by actually restoring them, stored locally and in the cloud
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Websites and web apps Company sites, shops, portals and B2B platforms, plus UX, SEO, ongoing care and rescue after a hack E-commerce and integrations Orders flowing between your shop, Allegro, the accounting package, BLIK and couriers Bitrix24 and intranet A shared workspace for CRM, tasks and documents, configured and licensed Bespoke software Web and mobile applications built to order, integrations, migrations and teams on demand Software testing and QA Manual and automated checks, load tests, usability sessions and pentests before go-live
Artificial intelligenceNew From a first pilot to production models, with GPU capacity and staff workshops Data and analytics One reliable source of figures, dashboards and invoices read automatically IT consulting and audit An outside view of your roadmap and of how your systems fit together Digital marketing Where leads come from, where they get lost and how the CRM should track them
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Data in the EU Mailboxes, files and apps kept in EU-based data centres GDPR compliance Documents and controls ready before UODO knocks Remote and hybrid work Staff reach company files safely from any location Downtime prevention Tested backups, alerting and a recovery plan on paper
Retail and e-commerce Web shop, Allegro, BLIK and InPost wired into one flow Manufacturing Servers, network and ERP looked after so IT does not stop the line Healthcare and clinics Electronic records, e-prescriptions and patient data kept safe Construction Plans and BIM models available on site, on any device Logistics and transport WMS, carrier integrations and business continuity Public institutions KRI, digital accessibility, NIS2 and e-invoicing through PEF
Small businesses Microsoft 365 set up properly, helpdesk included Mid-sized companies SLA-backed care for servers, network and security Large enterprises Named engineers, short reaction times, regular reports Multi-branch companies Every branch runs on one IT standard
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Service · Websites and web apps

Public sector websites

For many residents the website of a gmina, a district family support centre or a primary school is the first office they ever “walk into”. It is used by a pensioner with a screen reader, a parent scrolling on a smartphone on the bus and a business owner hunting for an application form. The Polish digital accessibility act (ustawa o dostępności cyfrowej) sets level AA of WCAG 2.1 as the minimum and obliges every body to publish an accessibility statement, while complaints from residents will not wait for the next tender. Building accessibility in from the very first sketch is much cheaper than repairing it once an auditor has found the gaps.

Send an enquiry Scope of work
WCAG 2.1 AA
from the first wireframe
Statement
accessibility statement included
BIP
consistent with the main site
ePUAP
and e-Doręczenia where needed

Included in this service

Since every requirement is written down beforehand, planning is straightforward. The hard part is not technology but consistency: every template, every attachment and every new article has to meet the same standard.

Talk the scope through with an engineer

Accessibility in practice

Keyboard navigation, a visible focus indicator, a logical heading hierarchy, alternative text, contrast of at least 4.5:1 and properly labelled form fields, all verified with the NVDA and VoiceOver screen readers.

Accessibility statement

We prepare the statement using the mandatory template, listing known non-conformities and the contact details for accessibility requests, and we help keep it current every year and after major changes.

BIP and the residents site

The Public Information Bulletin (BIP) and the main site of the institution serve different purposes. We sort out which content goes where and how the two link, so nobody looks for a council resolution among the news or for a summer fair notice in BIP.

Electronic matters

Contact forms send a confirmation, while anything that needs a signature is routed to ePUAP or e-Doręczenia instead of collecting scanned ID documents by email.

Plain language

Templates that nudge editors towards short paragraphs and clear wording, plus space for easy-to-read information and videos in Polish Sign Language.

Data and security

EU-based hosting, a data processing agreement, a cookie banner without unnecessary tracking scripts, admin sign-in protected by a second factor and a change log that helps meet KRI requirements.

How we work together

Each plan sets aside separate time for accessibility checks, since neither a quick glance nor an automated scanner can settle the question.

01

Requirements

We establish what obligations your institution has, what the tender specification says and how content is split today between the website and BIP.

02

Design

Sitemap and wireframes where accessibility is part of the brief: we try out colours, contrast ratios, field sizes and components long before development begins.

03

Build

Templates, search, forms and the editorial panel, run through automated validators as we go.

04

Audit and statement

Hands-on checks using only a keyboard and a screen reader, a written report, corrections and a ready accessibility statement. We finish with online training for your editors.

Accessibility usually breaks down in the attachments rather than on the pages. Council session minutes, orders and school lunch menus get uploaded as scanned PDFs, which assistive software sees as nothing more than pictures. Without a fixed procedure for preparing documents, the next monitoring round will flag problems on even a well-designed site.

Questions and answers

The act applies to public bodies, including offices, local government units and state schools, and it exempts some types of content. The exact obligations of your institution are best confirmed with a lawyer or your accessibility coordinator. We handle the technical side: the site, the testing and the statement.

An audit is an examination that reveals errors. The statement is a public document on your website in which the institution reports its compliance status, known problems and how people can raise issues. A statement written without a proper audit often claims a level of compliance that does not exist.

Yes. We migrate news, pages and attachments and flag the documents that need replacing with accessible versions. The BIP publication archive must be preserved, so that migration is planned separately and with extra care.

We help prepare the technical part of the requirements, such as accessibility, security and content migration. Send questions to office@apply.pl with “Tender” as the subject. If required, we invoice through PEF.

Your editors, since they add content every day. So we train them on examples taken from your own website and add prompts in the panel next to images and headings. We can also review new publications periodically and point out what to fix.

Neighbouring services

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Service WordPress websites Custom block theme, lean plugin stack, wired into your invoicing tool Service Shopify and other platforms Shopify, Shoper, IdoSell, PrestaShop or headless, sized to your sales Service Simple website and catalogue Several pages plus a product list with quote requests, no checkout Service Company website Distinct paths for buyers, recruits and partners within one site

Let us build an accessible site for your institution

Let us know which type of body you are and which system powers your present site. You will receive a list of requirements and an idea of the workload.

Hours
Mon-Fri 8:00-18:00 CET, reply within one working day
Meetings
Online via Teams or Google Meet

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